Order Processing & Shipping
All Products are getting printed after an order has been received.
Order Processing and Production Time:
◦ 2-3 business days. Production times may increase during the holidays.
All Products are shipped from US.
Cancellations
Cancellations: accepted
Request a cancellation: within 1 hour of purchase
Returns & exchanges
Returns and exchanges are not accepted, but please contact me if the Item has arrived faulty or there is an issue with the shipping.
In case of a faulty product or the wrong product has been shipped to you, please take pictures of the defect and send them together with a description of the situation to the following email address: info@imagonarium.com
In case an item arrives with manufacturing defects or the wrong item has been sent to you, we will offer a replacement free of charge for you. If you don’t want a replacement, we will refund you in full.
As we don’t offer returns for not defective or mixed-up goods, we will not refund you, even if you decide to send the item back.
If you still have any questions about our return and exchange policy, feel free to contact us through the contact form under the Contact Us section or email us at info@imagonarium.com.